Privacy Policy
Last Updated: September 11, 2024
Introduction
This Privacy Policy explains how cozy-moor collects, uses, discloses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Submit service request forms
- Contact us via email
- Subscribe to our communications
- Participate in consultations or training sessions
This information may include your name, email address, and any details you share about your productivity challenges or business needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use the collected information for the following purposes:
- To provide and deliver the services you request
- To respond to your inquiries and communicate with you
- To improve our website and services
- To send you relevant information about our services (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
Legal Basis for Processing
We process your personal information based on:
- Consent: When you provide explicit consent for specific processing activities
- Contract: When processing is necessary to fulfill our service obligations to you
- Legitimate Interests: When we have legitimate business interests that do not override your rights
- Legal Obligation: When we must process data to comply with legal requirements
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another service provider
- Withdrawal of Consent: Withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us at [email protected]
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 142 West Cordova Street, Vancouver, BC V6B 1E4, Canada